Step 1 - Application Form

The more we know the more able we are to tailor services to your, and your dogs, unique needs.

The application form provides us with a detailed history of you and your dog, allowing us to gain an invaluable insight into the how he or she will fit in to our unique pack. If you have any questions about the application form please do not hesitate to call us.

Three easy options

1. Fill out online and email

View and complete the  Barkley Manor application form online and email directly to us.

You will need Acrobat Reader 7 or 8. If you don't have either of these, you can download Acrobat 8 here for free.

2. Print and return by hand or post

Download the  Barkley Manor application form

Print and complete by hand and Post or drop off to:

Applications, Barkley Manor
400 - 402 Great North Road
Grey Lynn
Auckland

3. Call us on 09 376 8622 or 0800 BARKLEY ( 0800 2775539 )

If you are in the Ponsonby / Grey Lynn area we may be able to drop off / pick up your application.

Please Note ..

We will need a copy of  your dogs current medical and vaccination history either include a copy with your printed application or bring the originals with you when we arrange your meet and greet.

Applications take 3 - 5  days to process.

Step 2 - Meet and Greet

Once we have received  your application form we will invite you and your loved one to join us for a half day / day. Giving you and your dog a chance to sniff around and meet some fellow pack members.

For the safety of everyone at daycare, it is important that all dogs interact positively together. For this reason, we use the meet and greet session to evaluate if Barkley is a suitable place for your dog.

On Arrival

When you arrive we  sit down for 15 - 20 minutes to discuss your dog’s history (previous owners, socialisation, interactions with other dogs, etc. ), check your vaccination booklets and talk through what we do at Barkley Manor and how our days run. We then leave you in reception to watch on the live video screen as we take your loved one into the daycare.

Our evaluations always take place first thing in the morning between 7.30 and 8.00.

First Introductions

It is important that any dog attending Barkley for the first time, is given ample time and space to get used to the new surroundings.  Only  our senior staff  conduct evaluations,  closely monitoring your dog’s body language and reactions during initial   interactions with other dogs.  We always use like minded, calmer daycare dogs at first, and then slowly let more of the pack in as your loved one settles.  After a few minutes we can tell if it is suitable for your dog to stay with us for the rest of the morning / day ... and you are free to head off whenever you like

First day with the Pack

Your loved one then experiences a half / day with us, meeting new friends and staff. We only  use positive, praise based techniques to form a strong bond with your dog during this time and he / she is closely monitored throughout his / her whole first session. If, during this time, we identify any areas of concern, we will discuss these with you and offer advice on how best to proceed. 

However if all goes well you four legged friend is now part of the Barkley Manor pack, and when you come to pick him / her up we can talk through what membership options best suit you

Step 3 - Membership Options

Whether you require a casual daycare session, or one of our all inclusive monthly packages of daycare, grooming and training, we ask that all dogs become members of Barkley Manor. We have created a menu of flexible membership options:

1. Casual
   see RATES for more info

2. Weekly Social Club Member - a monthly option with a regular weekly schedule
   see RATES for more info

3. Premium Social Club Member - a monthly flexible option with a 5 or 10 day pass
   see RATES for more info

4. Elite Social Club Member - a fully flexible unlimited pass with added member benefits
   see RATES for more info

Please refer to Rates for further details on grooming, training and transportation charges

Day to Day Rules

Our goal at Barkley Manor is to provide a safe, fun and stimulating social environment for dogs during the day. To ensure the safety and health of your dog and our other members, we require all of our members to comply with the following rules and regulations.

All dogs at Barkley Manor must meet the following health and safety requirements:

Daily

• Dog must arrive no later than 9.30 am
  

• All members must pay in advance for daycare and training sessions.

• All members must book their daycare, grooming and training sessions at least 24 hours in advance.

• All members must allow at least 24 hours for notice of cancellation or change in schedule day / time.

• Members will be charged 50% of their agreed service rate for any cancellations received less than 24 hours before their scheduled session.

• Members will be charged in full for ‘no shows’.  

• Hours of operation are 7.30 to 6.00pm.  Members will be charged late fees of $10 for the first 15 minutes and a further $10 every further 15 minutes  to a maximum of $30,payable on arrival.

Behaviour

• All dogs must complete the evaluation process;
  

  • Application form – to assess basic daycare eligibility;

  • Meet and Greet Session  session – attendance at Barkley Manor to assess suitability; and

  • Training programme – in the event that a dog does not meet Barkley Manor’s suitability criteria, a programme will be suggested.

• Evaluation and initial set up fees apply to all new pack members.

• All dogs must be well socialised, or in training.

• All dogs must be non-aggressive and not food- or toy-protective.

• Owners will certify that their dogs have not harmed or shown any aggressive or threatening behavior towards any person and/or other dog(s).

• Barkley Manor reserves the right to dismiss any dog from daycare should they show aggressive or threatening behavior at any time.

• Dogs that continue to show problematic behavior may be required to limit their visits and/or undergo behaviour modification/training.

Age:

• All dogs enrolled in basic daycare must be at least 4 months of age or older.

• Puppies in the Puppy Academy must be between 8 and 17 weeks old.

Sex:

• Dogs must be spayed or neutered by 6 months,

• except puppies under six months who are enrolled in – or have completed – the Puppy Academy training.

Canine Vaccinations:

• All dogs must have up-to-date vaccinations.

• We require proof of current DHPP (Distemper/Hepatitis/Parainfluenza/Parvovirus) , Leptovirus, Bordatella (kennel cough) vaccinations.

  • Vaccinations must be administered within 12 months but no later than 3 weeks prior to daycare entry.

  • For puppies under 6 months old proof of two vaccinations administered 3 weeks apart and no later than 2 weeks prior to Puppy Academy entry.

Pet Health:


The health and comfort of your dog is our main priority, and before booking  we need you to consider the following:



• If your dog has had a bout of vomiting, diahorrea or other sickness 24 hours before daycare day, please advise us so we are able to control the spread of disease or take preventative measures.
• Kennel stays - if your dog has been housed in a boarding kennel for a short (hours) or long period of time, he/she must not attend daycare for at least 7 - 10 days after his/her kennel visit. This is important in preventing the spread of potential diseases such as Kennel Cough within our facility, and the wider community.
• It is important to keep us informed regarding your dogs health, such as wounds, scratches, scrapes and injuries. Throughout the course of the day we health check the dogs in our care and it has become a trend lately for us to find injuries or wounds that we have not been told about.  It is essential we are informed about anything out of the ordinary. 
• If your dog has recently had surgery - for any reason - please advise us, dogs who are post surgery have specific needs and requirements.  If your dog has stitches it is imperative that he/she is kept at home away from other dogs who may pull, scratch or stretch stitches, there is also the possibility of infection.
• Vaccination updates - bring your vaccination card in on your next visit after your dogs annual vaccination to enable us to update our records.
• If your dog is fed in the morning, please do not feed them on daycare days. Dogs who are fed in the morning need at least 1 ∏ hours to digest their food before exercising to prevent them vomiting their food and to prevent other potential problems such as gastric torsion (bloat).